1. A. This website (SportsandEventsTickets.com)
is owned and operated by SOFTSPORTS SL (the "Company"). The company's
contact details are as detailed in the Contact Us section of the Site and can
be reached at AVDA.MAR MEDITERRANEO, EDIFICO, SOTOVILA3-OF.25,11311-GUADIARO-CADIZ,
1. A. 2 The website is owned by SOFTSPORTS
1. B. The Site is owned, operated and managed by the Company.
1. C. Words denoting the singular number shall include the plural
number and vice versa; words denoting the masculine gender shall include the
feminine gender; words denoting persons shall include corporations,
partnerships and other corporate entities.
are included for ease of reference, and shall not affect its interpretation.
1. E. The following Terms and conditions of use constitute a legal
agreement between you and Company regarding the access and use of this Site. By
accessing, browsing and/or using this Site, you acknowledge that you have read,
understood, and agree, to be bound by these Terms and to comply with all
applicable laws and regulations. If you do not agree to these Terms, do not use
1. F. You hereby certify that you are of legal age to use this Site
and legally competent and duly authorized to do so.
1. G. As a condition of your use of this Site, you undertake to not
use this Site for any purpose that is unlawful or prohibited by these Terms.
You may not use this Site in any manner that could damage, disable, overburden,
or impair any server, or the network(s) connected to any Company server, or
interfere with any other party's use and enjoyment of this Site.
1.H. Sports and Events Tickets obtains
tickets on the secondary market and the prices listed on this website reflect
the degree of difficulty in obtaining these tickets. Sports and Events Tickets
is not connected to any box office, or sponsored by any of the venues, teams,
performers or organizations whose tickets this website provides.
2. A. Certain services provided
by the Site require registration. To register one must provide his full name,
address (including state/country), phone number, and email address and any
other information as may be required by the Company in order to provide the
2. B. One will need a username and password to access certain areas
of the Site. Maintaining the security of your username and password is your
responsibility, and the Site will not be responsible for any action taken under
your username or password.
3. Personal Information and Privacy
3. A. The Company is committed to
preserving the privacy of the users via this Site. To learn about how the
Company protects your personal information, such as your name and address,
will be deemed to be confidential. Any non-personal information or material
sent to the Company and/or provided by you through this Site will generally be
deemed to NOT be confidential. You understand and agree that we may disclose
information about you if we have a good faith belief that we are required to do
so by law or legal process, to respond to claims, or to protect the rights,
property, or safety of the Company or others, or as stated in our Privacy
3.B. This website is secured by the PCI DSS standards.
4. Site Rights
4. A. The information available
through this Site may include, but is not limited to, photographs, images,
illustrations, (collectively referred to as the "Content") is
protected by copyright pursuant to the applicable international copyright laws.
You acknowledge and understand that the Company and the information providers
that make their materials available to you via this Site retain all rights and
title to any and all intellectual property rights existing in such materials.
You agree to abide by all additional copyright notices, information or
restrictions appearing on protecting any part of the Content.
4. B. The Content is protected by
copyright pursuant to the applicable international copyright laws. You
acknowledge and understand that Company and the information providers that make
their materials available to you via this Site retain all rights and title to
any and all intellectual property rights existing in such materials. You agree
to abide by all additional copyright notices, information or restrictions
appearing on any part of the Content.
4. C. Content you access through
this Site is, in every case, for your personal, non-commercial use only. You
agree not to copy, sell, publish, reproduce, distribute, retransmit or
otherwise provide access to the Content to anyone. However, you are permitted
to make one copy of the applicable Content for your personal use only. Except
as provided immediately above, you may not modify, publish, transmit,
participate in the transfer or sale of, reproduce, create new works from, distribute,
perform, display or in any way exploit, any of the Content, in whole or in
5. Information Published on this Site
5. A. Any information and Content
made available through this Site – is published as a service only, such
information and Content is subject to various updates, which be occur from time
to time. The Company does not make any assurances and shall not be held
responsible with regard to the accuracy such information and Content of the
results or output that derives from use of thereof and you are requested to
independently verify such results or output.
5. B. This Site may contain and
offer, inter alia, links and references to information and resources made
available on the web which are not owned and/or controlled by the Company,
including without limitation sporting events schedules and tables. For example,
when publishing the dates of sporting events the Company is entirely dependent
upon third parties out of its control and the information provided by such
parties, which in turn, therefore you are required to verify all third party
information published through this Site. The Company uses great commercial
efforts to publish true and correct third party information but cannot be held
responsible for any such third party data and you may not rely upon such third
party data without independently verifying it.
5. C. The Company may run
advertisements and promotions from third parties on its or its licensors
websites. Your correspondence or business dealings with, or participation in
promotions of, advertisers other than the Company found on or through this
Site, including payment and delivery of related goods or services, and any
other terms, conditions, warranties or representations associated with such
dealings, are solely between you and such advertiser. The Company is not
responsible or liable for any loss or damage of any sort incurred as the result
of any such dealings or as the result of the presence of such advertisers on
5. D. Event date and time are subject to
change. These changes are not connected to Sports and Events Tickets but to the
official organizer. You are advised to check occasionally the correct date and
time and make your personal arrangements for attending the match on the new
date and time. We are sorry but no refunds can be made for postponed matches. Tickets
will be valid to the new date and time.
6. Usage Rights
Your use of this Site, including use of
Content is, in every case, for your personal, non-commercial use only. You
agree not to sell, publish, reproduce, distribute, retransmit or otherwise
provide access to the Content to anyone. You are not permitted to use this
service for the purpose of regularly providing other individuals with access to
Content obtained through this Site. Except as provided immediately above, you
may not modify, publish, transmit, participate in the transfer or sale of,
reproduce, create new works from, distribute, perform, display or in any way
exploit, any of the Content, in whole or in part. Your use of this Site and any
Content must comply with any and all applicable laws, rules and regulations.
7. International Users
This Site can be accessed from countries
around the world and may contain references to the Company’s products,
services, and programs that are not available in your country. These references
do not imply that the Company intends to announce such products, services, or
programs in your country. This Site is controlled and operated by the Company
with its registered offices located in Zaragoza, Spain. The Company makes no
representation that materials in this Site are appropriate or available for use
in other locations, and access to them from territories where their contents
are illegal is prohibited. Those who choose to access this Site from other
locations do so, on their own initiative and are responsible for compliance
with applicable local laws. We reserve the right to prevent the sales of
secondary market tickets to UK citizens to matches held in the UK.
8. Purchases Through the Site
8. A. Placing an Order
8. A.1. To enable the Company to supply the
ticket you have ordered, your order must be received and properly recorded in
the Company’s computer, and must contain all the details required for
forwarding the products and for charging you. Various reasons are likely to
cause faults and disruptions in the computer recording of your offer. If you
receive a notice with regard to incorrect content in the details of the order
or notice regarding a fault that has occurred in the system at the time of
recording the order, we recommend that you refer to customer service.
8. A.2. If at the time of placing the order you
give erroneous details of identification, we will not be able to guarantee that
the product will reach you. In the event that the ordered items are returned to
us, as a result of incorrect details that you have given, you will be held
liable for payment in respect of forwarding and handling charges. Please be
careful to fill in accurate and updated details. The submission of false
personal details is strictly prohibited according to law.
8. A.3. You agree to supply all the required
information, as may be required for the Company to process and complete your
purchase, including without limitation providing a copy of your Passport, to
the extent required.
8. A.4. After you have confirmed your order by
using the “send” option, your order will be transferred to the Company for
execution. Commencing from the time of confirmation of the order, as aforesaid,
the order cannot be altered and/or cancelled by you, except in accordance with
the possibilities mentioned under the chapter headed “Cancellation of an Order”
(Section 8.4 below). Your order will be confirmed by a return e-mail message
which will reach your address within 3 business days from the date of
confirmation of the order. An order which has not been confirmed as aforesaid
will not bind the Company.
8. A.5. After an examination of the details of
your credit card has been completed and approval has been received from the
credit card company for executing the purchase, and provided the item requested
by is available, your offer will be deemed to be executable, and the Company
will take steps to supply the item that has been ordered.
8. B. Price Policy
The price you will be charged is that indicated on the Site on the date of
affecting the purchase. Without derogating from the foregoing, the Company
reserves the right to alter prices of items and/or services as displayed on the
Site and it may do so at any time even without prior notice. It is possible
that the price you will be charged will be higher than the price printed on the
ticket you purchased.
8.B.2. Sports and Events Tickets
reserves the right to change our price automatically with online security systems,
to protect our customers from any potential threat.
8.B.3. Please note that the total and final
price that will be charged by Sports and Events Tickets will be in Euro /
Pounds according to the official exchange rate on the day of the purchase
(there are no extra charges).
8. C. Means of Payment
8. C.1. The payment for the purchase of items on
the Site will be effected solely through a valid credit card which can be
cleared by one of the lawfully operating credit card as approved by the Company
or/its credit clearance provider. The Company will not honor any other means of
8. D. Cancellation of an Order
8. D.1. All orders will bind you and cannot be
cancelled without written acceptance of cancellation by the Company.
8. D.2. Nevertheless, in case of cancellation
request, the company will try to resell your ticket in attempt to recover as
much of your money as possible. In some cases this could be substantially less
than what you originally paid and we cannot guarantee a sale completes at all.
8. E. Delivery of tickets
8. E.1. You shall be responsible to provide the
Company with the correct delivery address and other details as may be
reasonably required by the Company for the accurate and timely delivery of the
tickets. You are obliged to inform the Company of the final delivery details or
any change in them no later than one week prior to the event. In cases where
tickets could not be delivered due to club regulations, tickets will be
waiting for collection at the venue box office or at a pick up point location.
8. E.2. Shipment via courier or other third party
shall be at the your sole expense and risk, and the Company shall not be held
liable for any delays, damages, loss and/or misplacing of the tickets by the
third party delivering the tickets.
8. E.3. If you should not accept, pick up or have
picked up a ticket sent to you, and the ticket is returned to The Company by
third party delivering the tickets or any local courier service, you shall be
deemed to be waiving your right to delivery. You shall be obliged to pay the
full purchase and to compensate The Company for the costs incurred in relation
to the return shipment.
8. E.4. The Company will make reasonable efforts
to ensure that the details provided relating to the applicable event tickets
are accurate and adhered to. However, in some rare cases, the actual tickets
may not be in accordance to the order, and this shall not constitute breach of
the Company's obligations.
8. E.5. It is
explicitly agreed that the Company reserves the right to make changes to the
ticket delivery details. The Company will not be responsible or liable for any
damage caused by such changes and this will not constitute a breach of contract
on the Company's side.
8.E.6. Sports and Events Tickets
guarantees to deliver your tickets only in a secure & safe process and on
time for the match, due to late release of the tickets we dispatch your tickets
usually 3-7 days prior the match.
There are three ways we deliver tickets:
1 - By post (Local or International) - you will receive a tracking number so
you can track and know exactly when you should expect the envelope.
2 - By a private courier - hand delivery to
any address or hotel.
Please make sure you provide us a correct and secured address and make sure
that someone is there to sign for the shipment.
If no one is available at the address for signing the shipment you will get a
"while you were out card" – which means that your shipment will be
waiting for you at the local post office (full address will be mentioned at the
back of the card).
In case of staying at a hotel you authorize anyone at the hotel (usually the
reception or concierge) to sign for your envelope on behalf of you and to keep
it for you until you pick it up from them. Please make sure to inform your
hotel to expect a delivery for you.
3 - Box Office Collection / Ticket Pick Up
Point. In some cases where tickets could not be delivered, tickets will be
available for collection at the venue box office, or a pick up from one of
4 - e-Tickets (Electronic Ticket to print at
8. F. Special Provisions and
8. F.1. The Company shall not be held liable if
you are denied admission to an event except insofar as the denial is due to
willful misconduct of the Company.
8. F.2. You shall visit an event on your own
risk. The Company shall not be held liable for damages that you may suffer
while travelling from or to the event or attending such an event.
8. F.3. You shall be solely responsible for
obtaining the correct dates, starting times of events, and pick up details of
8. F.4. You shall not be provided with
replacement tickets in the event of lost, stolen or damaged tickets.
8. F.5. In the event of the Company failing to
deliver the contracted order as accepted by it, due to reasons attributable to
it, your remedies as set forth herein, are contingent upon the following: (i)
the Company will not be liable if it fails to deliver a ticket to specific
location, but delivered a compatible ticket to the event. And (ii) if the
Company fails to deliver a compatible ticket to the event, due to reasons
attributable to it, the Company's only obligation and liability will be limited
to a refund up to a maximum of [120%] of the ticket price of each ticket not
8. F.6. Except for the Company's obligations
towards you as the registered buyer of tickets as set forth herein, the Company
shall not have any liability or bear any responsibility to any third party
using the purchased tickets.
8. F.7. The company will not be responsible or
liable if the customer is unable to access the event and/or if the event is
cancelled or postponed due to reason beyond the company's control such as adverse
weather conditions, strikes, civil disturbances or a decision made by competent
authorities and/or the organizers etc.
8. F.8. In the event the Company will provide you (in
rare circumstances) tickets which are worse than the one promised, the Company
will reimburse you the difference according to the prices of the tickets as
published in the site on purchase day. In case you receive better tickets you
will not be charged with the difference.
8. G.1. You shall be solely responsible for abiding by the rules,
regulations, policies and a code of conduct established by the local
authorities and/or event organizers. The Company shall not be held liable for
any damages that you may incur if denied entry or expelled from the event by
the local authorities or the organizers.
8. G.2. In some case member tickets
will be delivered. These tickets are plastic tickets belonging to a club member
that has gave his permission to use his tickets for the match. Member tickets
are perfectly normal and can be used by anyone to enter the stadium.
8. G.3. In case where member tickets
have been delivered, you shall be responsible to return them in an envelope
that will be provided by the company. The tickets will than need to be left at
the hotel reception or handed back to a courier that will be collecting the
tickets. Failing to return the member tickets may result in a penalty of up to
9. Disclaimer of Warranties
9. A. Except as expressly
provided otherwise in a written, whether express, implied, statutory or
otherwise, agreement between you and the company, this site, and all materials
and services accessible through this website, are provided on an "as
is" basis. The company, to the fullest extent permitted by law, disclaims
all warranties including but not limited to the implied warranties of
merchantability, non-infringement of third parties rights and fitness for a
particular purpose. The company, its affiliates and licensors make no
representations or warranties about the accuracy, completeness, security or
timeliness of the services, content or information provided on or through the
website or systems. No information obtained via the company's systems or
website shall create any warranty not expressly stated by the company in these
9. B. Some states or jurisdictions do not allow the exclusion of
implied warranties or limitations on how long an implied warranty may last, so
the above limitations may not apply to you.
9. C. The company makes no warranty that the site or the services
provided via the site will be uninterrupted, timely, secure or error free, or
that the site or any of the services, information and content provided thereby
or via the applicable servers are free of viruses or other harmful components.
9. D. Although the Company uses reasonable attempts to exclude
viruses or the like from this Site, it cannot ensure such exclusion. the
Company assumes no responsibility, and shall not be liable for any: (i) damages
to or viruses or the like that may infect your computer equipment or other
property on account of your access to or use of or browsing of this Site or
your downloading of any material, data, text, images or other from this Site
and no liability is accepted for viruses or the like. Please take all
appropriate safeguards before downloading information from this Site; and (ii)
any damages and/or losses resulting from your unverified reliance on
information provided to the Company by third parties.
10. Limitation of Liability
To the fullest extent permitted by applicable
law, under no circumstances shall the company or any of its subsidiaries,
affiliates, stockholders, directors, officers, employees, licensors or
suppliers (the “company parties”) be liable, jointly or severally, to you or
any other person as a result of your use or access of the site or any content
appearing via the site and related service for any indirect, consequential,
incidental, special, punitive or exemplary damages, including, but not limited
to, damages for loss of revenue, profits, use, data or other intangibles
(collectively, the “excluded damages”), whether or not characterized in
negligence, tort, contract or other theory of liability, even if any of the
company parties have been advised of the possibility of or could have foreseen
any of the excluded damages, and regardless of any failure of an essential
purpose of a limited remedy. If any applicable authority holds any portion of
this section to be unenforceable, and then the liability of the company parties
shall be limited to the fullest possible extent permitted by applicable law.
11. Forum and Participation Guidelines
Participation in forums or the like in
various related topics made available through the Site will be governed by the
"Forum and Participation Guidelines" section referenced below.
You agree to indemnify, defend and hold
harmless Company, its officers, directors, employees, agents, licensors,
suppliers and any third party content providers to this Site from and against
all claims, losses, expenses, damages and costs, including reasonable
attorneys' fees, resulting from any violation of these Terms by you.
13. A. The Company reserves the right to
refuse to grant access to this Site, or to any part of it, and/or to provide
services, to any user, in its sole discretion and without prior notice.
13. B. The Company will be entitled to terminate the contractual arrangement
with you, in its sole discretion and without giving prior notice. Upon
termination of the contractual arrangement and/or the cancellation thereof, you
are required immediately to cease making use of this Site.
13. C. The Company will be entitled to cease supplying services through the
Site and/or to cease operating the Site, in whole or in part, in its sole
14. Remedies for Violations
The Company reserves the right to seek all
remedies available at law and in equity for violations of these Terms,
including but not limited to the right to block access from a particular
Internet address to this Site and any other provider and their features.
15. Force Majeure
Any shortcomings in relation to the execution
of the services provided through the Site cannot be attributed to a party
should these not be due to the fault of the party or when said party cannot be
deemed responsible for them in accordance with the law, the Terms or according
to generally accepted standards. The Company may invoke force majeure should
the Company's shortcoming be partly or fully the result of war, mobilization,
riots, flooding, fire, accidents, strikes, occupations, and measures set by the
government, non-delivery of required tickets to the Company by third parties
and other unforeseen events.
16. Governing Law and Jurisdiction
The Terms are governed by and construed in
accordance with the laws of Spain and any action arising out of or relating to
these Terms, which the parties are unable to amicably resolve between
themselves within 30 days, shall be exclusively referred to arbitration in Spain
in accordance with the Rules of Conciliation and Arbitration of the
International Chamber of Commerce by one arbitrator appointed in accordance
with the said rules. Said arbitration shall be conducted in English and the
arbitrator shall be obligated to reason his decisions.
These Terms constitute the entire agreement
between you and the Company with reference to this Site. Use of this Site is
unauthorized in any jurisdiction that does not give effect to all provisions of
these Terms, including without limitation this paragraph. In the event any
provision of these Terms shall be deemed unenforceable, void or invalid, such
provision shall be modified so as to make it valid and enforceable, and as so
modified the entire Terms shall remain in full force and effect. No failure or
delay in exercising any right, power or privilege hereunder shall operate as a
waiver thereof, nor shall any single or partial exercise thereof preclude any
other or further exercise thereof or the exercise of any right, power or
privilege hereunder. The Company reserves the right to change, suspend or
discontinue any aspect of the services and content provided through this Site
at any time, without notice or liability. You should periodically check these
guidelines applicable to your use. Your continued use of this Site after such
revisions constitutes your acceptance of these revisions.